Policy

POLICIES

PRIVACY AND DATA PROTECTION

This website and business are managed by "Saheli Stores" branded as Saheli Signatures.
The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy.
The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.
An external, compliant payment gateway handles all credit card payment transactions.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.  We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.
COOKIES
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.
CONTACT
If you send inquiries to us via email, your data will be stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.
SALES AND PURCHASE OF GOODS

Saheli Stores ("Seller") hereby agrees to sell, and You ("Buyer") hereby agree to purchase, goods of the description and quantity described on the checkout window ("Checkout") and incorporated herein by this reference ("Goods") on the terms and conditions set forth in this Agreement.

 

PURCHASE PRICE

Buyer agrees to pay the Purchase Price of the Goods as posted on this website attached hereto.

 

PAYMENT TERMS

The total amount of the Purchase Price shall be payable in full by Buyer according to the payment due date stated at Checkout. In addition, Seller shall have the right to pursue any remedies available at law or as provided herein and shall be entitled to reimbursement from Buyer for Seller's costs of collection, including attorney fees, legal fees and costs and disbursements, if any.

 

DELIVERY ACCURACY

Unless otherwise agreed in writing, delivery shall be made in accordance with Seller's shipping policy in effect on the date of shipment. Delivery dates provided by Seller are estimates only. Seller will make reasonable efforts to deliver in accordance with such dates; however, Seller will not be liable for failure to deliver as estimated. Unless otherwise agreed in writing by Seller, goods shall be packaged according to Seller's standards and practices.

 

SHIPPING

  • We currently ship only within India (Domestic Shipments)
  • We will dispatch and ship your order in 1-3 calendar days.

 

DELIVERY TIMELINE

  • Orders within Hyderabad will be delivered within 1-3 business days*
  • Orders to rest of serviceable areas** in India will be delivered within 3-7 business days*.

 

*Business days include working days from Monday to Saturday and exclude public holidays.

**Serviceable areas include areas that our courier partners ship to. Check the serviceable area by entering postal code during checkout.

 

RETURN AND EXCHANGE

All orders are eligible for an exchange and not eligible for returns. Products can be exchanged if the product is damaged, or if you do not like the product. Products may be exchanged up to 7 calendar days from order receipt. 

We only accept resalable items in its original packaging with the tags attached and in the same state as received, unused, and undamaged.

 

After receiving and reviewing your return, we will approve the exchange and dispatch the new product in the next 2 business days. This new order will follow the usual delivery timeline mentioned in the "Shipping" section above.

To initiate an exchange, write to support@sahelistores.co.in or dial +91-7032520306. You will not be charged for exchanging the product once. For an exchange beyond one time, you will bear the exchange cost, which will be calculated and conveyed by Saheli Stores during order dispatch.

 

REFUND POLICY

In an unlikely event on unsuccessful delivery due to unforeseen activities such as natural disasters, human damaged, or vendor-induced damage, we will initiate a refund, which will be processed and credited within 7 business days to the original mode of payment*.

 

*Business days include working days from Monday to Saturday and exclude public or bank holidays.

 

CANCELLATION

If you decide to cancel or modify your order, please call +91-7032520306 or write to us at support@sahelistores.co.in within 3 hours from order-placed time. We will do our best to make the change. We cannot cancel or modify the order after 3 hours from order-placed time.

 

DISCLAIMER OF WARRANTY/LIMITATION OF LIABILITY

Seller undertakes no responsibility for the quality of the Goods or that the Goods will be fit for any particular purpose for which Buyer may be buying the Goods, except as otherwise provided in this Agreement, and Seller disclaims all other warranties and conditions, express or implied.

SELLER (INCLUDING ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR SUBCONTRACTORS, ALL OF WHICH ARE REFERRED TO HEREIN COLLECTIVELY AS THE "SELLER AFFILIATES") SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCE TO BUYER OR ANY OTHER PARTY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE GOODS OR OTHERWISE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF THE GOODS OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, BUYER'S TIME, LOST DATA, INJURY TO PROPERTY OR ANY DAMAGES OR SUMS PAID BY BUYER TO THIRD PARTIES, EVEN IF SELLER OR ANY OF THE SELLER AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON PRINCIPLES OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR OTHERWISE.

IN NO EVENT SHALL SELLER OR ANY SELLER AFFILIATE BE LIABLE TO BUYER OR ANY OTHER PARTY FOR LOSS, DAMAGE, OR INJURY OF ANY KIND OR NATURE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS IN EXCESS OF THE NET PURCHASE PRICE OF THE GOODS ACTUALLY DELIVERED TO AND PAID FOR BY BUYER HEREUNDER.

SELLER DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT WITH RESPECT TO THE GOODS AND NONE OF SELLER OR ANY SELLER AFFILIATE SHALL HAVE ANY DUTY TO DEFEND, INDEMNIFY, OR HOLD HARMLESS BUYER FROM AND AGAINST ANY OR ALL DAMAGES OR COSTS INCURRED BY BUYER ARISING FROM THE INFRINGEMENT OF PATENTS OR TRADEMARKS OR VIOLATION OF COPYRIGHTS BY ANY OF THE GOODS.
 

COLOUR DISCLAIMER

The colours of products you see on computer screen will vary slightly from those of the actual product. This is because of the difference in underlying technologies of computer monitors and fabric; monitors that are not properly calibrated also add to the difference in colours. In addition, the lighting used while taking photographs also factor in the final colour shown on the screen.

 

 

FORCE MAJEURE

Seller shall not be held responsible for any failure of performance to make timely delivery of all or any part of the Goods in the event such failure was due, in whole or in part, to federal, provincial or municipal action, statute, ordinance or regulation, strike or other labour trouble, fire or other damage to or destruction of, in whole or in part, the Goods or the manufacturing facility for the Goods, the lack of or inability to obtain raw materials, labour, fuel, electrical power, water or supplies, or any other cause, act of God, contingency or circumstances not subject to the reasonable control of Seller, which causes delays or hinders the manufacture or delivery of Goods. Seller shall determine in good faith the extent to which it can reasonably control a cause, contingency, or circumstance that affects the performance of its obligations.
 

GENERAL

Buyer may not assign this Agreement without Seller's written consent. Seller is the sole intended beneficiary of this Agreement. If there is any inconsistency between this Agreement and any other agreement included with or relating to the Goods, this Agreement shall govern. This Agreement may not be modified, altered or amended without the written agreement of Seller. Any additional or altered terms attached to any order submitted by Buyer shall be null and void, unless expressly agreed to in writing by Seller. If any term of this Agreement is illegal or unenforceable, the legality and enforceability of the remaining provisions shall not be affected or impaired. This Agreement shall be interpreted under the laws of the Telangana, INDIA, without giving effect to conflicts-of-law rules; and in the event of a dispute under this Agreement; Buyer submits to the exclusive jurisdiction and venue of the jurisdiction of Hyderabad and hereby waives any objection to such jurisdiction and venue.

 

WEB SITE TERMS AND CONDITIONS OF USE

1. TERMS

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. USE LICENSE

Permission is granted to temporarily download one copy of the photo on Saheli Stores’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:  modify or copy the images; use the images for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any images contained on Saheli Stores’ website; remove any copyright or other proprietary notations from the images; or transfer the images to another person or "mirror" the images on any other server. If you violate any of these restrictions Saheli Stores has full rights to take legal action against you.

3. DISCLAIMER

The materials on Saheli Stores web site are provided "as is". Saheli Stores makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Saheli Stores does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

In no event shall Saheli Stores or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Saheli Stores Internet site, even if Saheli Stores or a Saheli Stores authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. REVISIONS AND ERRATA

The materials appearing on Saheli Stores web site could include technical, typographical, or photographic errors. Saheli Stores does not warrant that any of the materials on its web site are accurate, complete, or current. Saheli Stores may make changes to the materials contained on its web site at any time without notice. Saheli Stores does not, however, make any commitment to update the materials.

6. LINKS

Saheli Stores has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Saheli Stores of the site. Use of any such linked web site is at the user's own risk.

7. SITE TERMS OF USE MODIFICATIONS

Saheli Stores may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. GOVERNING LAW

Any claim relating to Saheli Stores’ web site shall be governed by jurisdiction of Chennai without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Website.